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“I haven’t been to the dentist in years.”
You can begin with where you are today. The first step is a conversation—not a lecture.
Gentle dental care in Barrhaven, Nepean
Looking for a Gentle Dentist in Ottawa?
Meet Dr. Faiza and discover the SmileHaven At-Ease Visit, where patients feel heard, understand their options and receive kind, attentive care without feeling rushed or judged.
- Feel welcomed and heard from your first conversation
- Ask questions without feeling rushed
- Understand your options before you decide
- Receive gentle care without lectures or judgment
New patients welcome. Ask us about appointment availability, CDCP and insurance.
Care that begins with listening.
The Kind of Care Patients Feel Good Coming Back To
Patients remember more than the treatment itself. They remember whether they felt welcomed, whether someone took time to listen and whether everything was explained without making them feel rushed or judged.
These are the words SmileHaven patients use to describe their experience with Dr. Faiza and her team.
If feeling comfortable, informed and genuinely cared for matters to you, call and meet the team these patients are describing.
Call to book your At-Ease Visit10+
Years of General Dentistry Experience
RCDSO
Registered With the RCDSO
ODA
Member of the Ontario Dental Association
SAT
Saturday Appointments Available*
Saturday availability varies and must be confirmed with the clinic.
A different kind of dental visit
You Deserve to Feel Comfortable Asking for Care
Finding a new dentist can feel difficult when you are anxious, have had a disappointing experience or simply want to understand what is being recommended. You should not have to feel embarrassed, pressured or left in the dark.
“The reception team was incredibly friendly, and the waiting room was so inviting.”
Ishaq Delvi, Google review
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“I get anxious in the dental chair.”
Tell the team what helps you feel safe. Ask questions, request a pause and move through the visit at a pace that feels manageable.
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“I want to understand what I’m paying for.”
Receive clear explanations of the recommended care and expected costs before deciding what comes next.
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“I don’t want to feel pressured.”
Understand the options and priorities, then make an informed decision about your care.
THE SMILEHAVEN AT-EASE VISIT
Dental Care Designed to Help You Feel More at Ease
Feeling at ease is not created by one promise. It comes from being welcomed kindly, having someone listen to your concerns, understanding what is happening and knowing that you can ask questions or request a pause.
The SmileHaven At-Ease Visit brings those moments together, helping you feel comfortable, informed and cared for throughout your appointment.
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Feel Heard
Tell the team what is worrying you, what you have experienced before and what would help you feel more comfortable.
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Feel Informed
Receive clear explanations of what the dentist sees, which options may be appropriate and what each next step involves.
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Feel in Control
Ask questions, request a pause and take the time you need to understand your care without feeling rushed.
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Feel Genuinely Cared For
Experience kind, patient and attentive care without lectures, unnecessary pressure or judgment.
The At-Ease Experience
PATIENTS FEEL THE DIFFERENCE
Kind, Patient Care That Helps You Feel at Ease
“She is amazing and very kind and patient. She makes you feel at ease during your appointments!”
That feeling comes from being listened to, understanding what is happening and knowing your appointment can move at a pace that feels comfortable.
Feel heardUnderstand your optionsMove at your pace
What gentle care looks like
Feel Cared For Without Losing Control of the Conversation
We listen first
Share what is worrying you, what you have experienced before and what would help you feel more comfortable.
We explain clearly
Understand what the dentist sees, which options may be appropriate and why a recommendation is being made.
We move at your pace
Ask questions and request a pause. You should never feel rushed through an important decision.
We keep judgment out of the room
Whether it has been six months or several years, care begins with what you need now.
We discuss practical details
Ask about expected costs, insurance, CDCP and the next steps before treatment proceeds.
“Friendly atmosphere make you feel relax and comfortable!!”
Care for your everyday dental needs
One Dental Home for Ongoing Care
From your first examination to ongoing preventive and restorative care, the SmileHaven team helps you understand what your smile needs and what should happen next.
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New-Patient Exams
A thoughtful starting point centred on your concerns, oral health and goals.
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Dental Cleanings and Preventive Care
Ongoing care to support healthy teeth and gums.
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Fillings and Restorative Care
Clear recommendations to restore comfort, strength and function.
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Care for Dental Anxiety
A considerate approach with room for questions and pauses.
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Family Dental Care
Attentive dental visits for children, adults and families.
YOUR AT-EASE VISIT
What to Expect From Your At-Ease Visit
“She is amazing and very kind and patient. She makes you feel at ease during your appointments!”
Parnian Muradi, Google review
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Start With a Conversation
Call and tell the SmileHaven team what you need. You can also share any anxiety, past experiences or questions about coverage before arriving.
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Receive Care at a Comfortable Pace
The team will listen to your concerns, explain what is happening and give you opportunities to ask questions or request a pause.
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Leave Feeling Clear About What Comes Next
Understand the findings, appropriate options and expected next steps before deciding how you would like to proceed.
Meet your Ottawa dentist
Meet Dr. Faiza Urooj
A calm, attentive dentist who believes that feeling informed is part of feeling cared for.
Dr. Faiza takes time to listen, explain what she sees and help patients understand the appropriate options. Her calm, attentive approach is at the heart of the SmileHaven At-Ease Visit: listening carefully, explaining clearly and helping each patient feel comfortable without being rushed.
10+ Years’ ExperienceRegistered With the RCDSOODA Member
“Dr. Faiza was so kind, professional, and made me feel very comfortable.”
Canadian Dental Care Plan
SmileHaven Welcomes New and Active CDCP Patients
Call the clinic or request a visit to ask how your individual CDCP coverage may apply. The team can also answer questions about insurance and expected patient portions before treatment.
Coverage, co-payments and possible additional charges depend on individual coverage and treatment needs.
Questions before your visit
Helpful Answers, Before You Decide
Ready to Experience Dental Care That Helps You Feel at Ease?
Call SmileHaven to share what you need, ask your initial questions and book the appropriate appointment with a team known for making patients feel comfortable, welcomed and cared for.