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“I haven’t been to the dentist in years.”
You can begin with where you are today. The first step is a conversation, not a lecture.
Gentle dentistry in Barrhaven, Nepean
Looking for a Gentle Dentist in Ottawa?
Meet Dr. Faiza and discover the SmileHaven At-Ease Visit, where patients feel heard without feeling judged, understand their options and move at a comfortable pace.
- Feel welcomed and heard from your first conversation
- Ask questions without feeling rushed
- Understand your options before you decide
- Leave with a clear plan for what comes next
REQUEST YOUR AT-EASE VISIT
“She makes you feel at ease during your appointments.”
New patients welcome. Ask us about appointment availability, CDCP and insurance.
Your concerns come first.
Why Patients Feel Comfortable Coming Back
Real experiences from patients who wanted a dentist they could feel comfortable returning to.
“Dr. Faiza was so kind, professional, and made me feel very comfortable. The entire staff was friendly and welcoming.”
“Really like the honesty and the time spent with me to explain every detail.”
“She is amazing and very kind and patient. She makes you feel at ease during your appointments!”
“They explained everything clearly, no lectures, just genuine care.”
“Ambience of the clinic is very good, extremely friendly staff.”
“All staff in the clinic are caring and kind, would 1000000% recommend coming here for any of ur oral health needs.”
If feeling comfortable, informed and heard matters to you, call and meet the team these patients are describing.
REQUEST YOUR AT-EASE VISIT10+
Years of General Dentistry Experience
RCDSO
Registered With the RCDSO
ODA
Member of the Ontario Dental Association
SAT
Saturday Appointments Available*
Saturday availability varies and must be confirmed with the clinic.
A different kind of dental visit
You Deserve to Feel Comfortable Asking for Help
Finding a new dentist can feel difficult when you are anxious, have had a disappointing experience or simply want to understand what is being recommended. You should not have to feel embarrassed, pressured or left in the dark.
“The reception team was incredibly friendly, and the waiting room was so inviting.”
Ishaq Delvi, Google review
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“I get anxious in the dental chair.”
Tell the team what helps you feel safe. Ask questions, request a pause and move through the visit at a pace that feels manageable.
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“I want to understand what I’m paying for.”
Receive clear explanations of the recommended treatment and expected costs before deciding what comes next.
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“I don’t want to feel pressured.”
Understand the options and priorities, then make an informed decision about what comes next.
New Patient Welcome
A Fresher Smile. A Clear Plan. A Dentist You Feel Comfortable Coming Back To.
Feel listened to, get clear answers about your teeth, and take the next step towards a smile you feel good about.
Choose one
Electric toothbrushorWhitening pen
Choose Your Take-Home Extra
A Philips electric toothbrush to support your daily brushing routine, or a whitening pen for at-home touch-ups, subject to clinical suitability.
Know Where You Stand
Your new-patient exam gives you a clearer picture of your oral health, time to discuss your concerns, and recommendations explained in plain language.
Enjoy That Freshly Cleaned Feeling
Your hygiene appointment removes plaque and tartar buildup, helping you leave with cleaner teeth and a fresher-feeling smile.
Your Smile Goals, Explained
Wish something looked different when you smiled? Your smile analysis is a conversation about what you’d like to improve, what may be possible, and which options could suit you. Get clarity without feeling pressured to decide.
Your First Visit Comes With a Little Extra
Complete your new-patient exam and hygiene appointment together and receive your choice of a complimentary Philips electric toothbrush or whitening pen.
The complimentary gift is available to eligible new patients who complete their new-patient exam and hygiene appointment together. Some patients may prefer or require separate appointments based on scheduling, clinical needs or personal preference. Please ask the SmileHaven team for details.
THE SMILEHAVEN AT-EASE VISIT
A Dental Experience Designed to Help You Feel More at Ease
Feeling at ease is not created by one promise. It comes from being welcomed kindly, having someone listen to your concerns, understanding what is happening and knowing that you can ask questions or request a pause.
The SmileHaven At-Ease Visit brings those moments together, helping you feel calmer, informed and confident about what comes next.
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Feel Heard
Tell the team what is worrying you, what you have experienced before and what would help you feel more comfortable.
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Feel Informed
Receive clear explanations of what the dentist sees, which options may be appropriate and what each next step involves.
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Feel in Control
Ask questions, request a pause and take the time you need to understand your options without feeling rushed.
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Feel Confident Returning
Leave with a clear plan and a dental experience you can feel comfortable returning to.
The At-Ease Visit
PATIENTS FEEL THE DIFFERENCE
A Dental Experience You Can Feel Comfortable Returning To
“She is amazing and very kind and patient. She makes you feel at ease during your appointments!”
That feeling comes from being listened to, understanding what is happening and knowing your appointment can move at a pace that feels comfortable.
Feel heardUnderstand your optionsMove at your pace
What a comfortable visit looks like
Feel Heard Without Losing Control of the Conversation
We listen first
Share what is worrying you, what you have experienced before and what would help you feel more comfortable.
We explain clearly
Understand what the dentist sees, which options may be appropriate and why a recommendation is being made.
We move at your pace
Ask questions and request a pause. You should never feel rushed through an important decision.
We keep judgment out of the room
Whether it has been six months or several years, the conversation begins with what you need now.
We discuss practical details
Ask about expected costs, insurance, CDCP and the next steps before treatment proceeds.
“Friendly atmosphere make you feel relax and comfortable!!”
Support for your everyday dental needs
One Dental Home for Every Stage of Your Smile
From your first examination to ongoing preventive and restorative treatment, the SmileHaven team helps you understand what your smile needs and what should happen next.
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New-Patient Exams
A thoughtful starting point centred on your concerns, oral health and goals.
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Dental Cleanings and Prevention
Ongoing support for healthy teeth and gums.
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Fillings and Restorative Treatment
Clear recommendations to restore comfort, strength and function.
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Support for Dental Anxiety
A considerate approach with room for questions and pauses.
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Family Dentistry
Clear, comfortable visits for children, adults and families.
YOUR AT-EASE VISIT
What to Expect From Your At-Ease Visit
“She is amazing and very kind and patient. She makes you feel at ease during your appointments!”
Parnian Muradi, Google review
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Start With a Conversation
Call and tell the SmileHaven team what you need. You can also share any anxiety, past experiences or questions about coverage before arriving.
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Move at a Comfortable Pace
The team will listen to your concerns, explain what is happening and give you opportunities to ask questions or request a pause.
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Leave Feeling Clear About What Comes Next
Understand the findings, appropriate options and expected next steps before deciding how you would like to proceed.
SMILEHAVEN COMFORT OPTION
Nervous About Your Visit? Laughing Gas May Help You Feel More at Ease
If dental appointments make you feel tense or worried, ask Dr. Faiza whether laughing gas may be appropriate for your visit. This gentle sedation option can help eligible patients feel calmer and more comfortable while remaining awake and able to communicate with the team.
A More Comfortable Way to Receive Dental Treatment
- Feel more relaxed during your appointment
- Remain awake and able to communicate
- Reduce the tension surrounding treatment
- Receive treatment at a pace that feels more manageable
- Recover quickly once the gas is stopped
Dr. Faiza will review your health history, treatment needs and comfort preferences to determine whether laughing gas is suitable for you.
Laughing gas is not appropriate for every patient or procedure. Suitability is determined following an individual assessment with the dentist.
Meet your Ottawa dentist
Meet Dr. Faiza Urooj
A calm, attentive dentist who helps patients understand their options and feel confident about what comes next.
Dr. Faiza takes time to listen, explain what she sees and help patients understand the appropriate options. Her calm, attentive approach is at the heart of the SmileHaven At-Ease Visit: listening carefully, explaining clearly and helping each patient feel comfortable without being rushed.
10+ Years’ ExperienceRegistered With the RCDSOODA Member
“Dr. Faiza was so kind, professional, and made me feel very comfortable.”
Questions before your visit
Helpful Answers, Before You Decide
LESS PAPERWORK. ONE LESS THING TO WORRY ABOUT.
We Offer Direct Insurance Billing
When available through your insurance provider, SmileHaven can submit your dental claim directly on your behalf. That means less paperwork, fewer steps and a simpler experience before you leave the clinic.
- We submit eligible claims directly to participating insurers
- You receive a clear explanation of any estimated remaining balance
- Our team can help you understand the information provided by your plan
- CDCP patients are welcome
Have your insurance or CDCP information ready when you call, and our team will help you understand the next step.
Direct billing is subject to insurer participation, plan rules and available coverage. Patients remain responsible for amounts not covered by their plan.
Canadian Dental Care Plan
SmileHaven Welcomes New and Active CDCP Patients
Call the clinic to ask how your individual CDCP coverage may apply. The team can also explain expected patient portions before treatment.
Coverage, co-payments and possible additional charges depend on individual coverage and treatment needs.
A clear next step
A Dental Experience You Can Feel Comfortable Returning To
Feel heard, understand your options and move forward at a pace that feels comfortable.
Request Your At-Ease Visit
Tell us how we can help, and a member of the SmileHaven team will contact you to discuss your needs and appointment availability.
Your appointment is not confirmed until a member of the SmileHaven team contacts you.
Visit SmileHaven
Find SmileHaven Dentistry in Barrhaven
Conveniently located for patients in Barrhaven, Nepean and surrounding Ottawa communities.
(Unit 4) 2 Via Modugno Pl, Nepean, ON K2J 6J2
View on Google MapsClinic hours
- Monday
- 10 am–6 pm
- Tuesday
- 1–7 pm
- Wednesday
- Closed
- Thursday
- 9 am–6 pm
- Friday
- 10 am–7 pm
- Saturday
- 8 am–4 pm
- Sunday
- Closed